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3 SIMPLE STEPS FOR REPORTING ISSUES

Welcome to the Reporting Guidelines page — your resource for how to properly report maintenance issues and unsafe conditions at Savoy Park. Prompt and consistent reporting helps document problems and build a case for collective action when needed. Clear, consistent reporting helps strengthen our efforts and ensure our voices are heard.

Submit A Maintenance Request to Rent Cafe.

Be sure to make note of your “REQUEST NUMBER”. 

Email Fairstead Management

Email the appropriate Fairstead contacts about the issue. Scan the QR code below for the current Fairstead email list. Please cc: tenantIssues@savoyparktenantsunion.org so we can track patterns.

If No Timely Response, Report to 311

If you don’t receive a response within a reasonable time, file a report with NYC 311 and save your SR Number. Scan the QR code below for the direct link.

To receive a flyer with live links emailed to you or need help call/text or email: tenantissues@savoyparktenantsunion.org 347-455-8886

General Resources For Your Building

Curious about what is going on with your building in relation to complaints, violations, and permits? Below find two websites from two separate NYC government departments you may find helpful.

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Both websites have similar information. However, the Department of Buildings (DOB) website has a bit more detailed information (elevator inspections, boiler, civil penalties, permits etc.) compared to the Department of Housing Preservation and Development (HPD) website that is a bit more user friendly.

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The NYC uses a lot of acronyms on the reports. These glossaries may be helpful to navigate through the sites: Glossary Link

ABOUT US 

The Savoy Park Tenants Union (SPTU) empowers and educates tenants of Savoy Park and the greater Harlem community about their rights, provides vital resources, and fosters a strong, united community advocating for safe, fair, and dignified housing for all.

FOLLOW US ON SOCIAL MEDIA

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CONTACT

T: 347-455-8886

E: hello@savoyparktenantsunion.org

© 2025 by Savoy Park Tenants Union Inc.
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